How To Set Up Xfinity Xfi Gateway

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Thinking of getting Xfinity cyberspace service? Depending on your location, yous may be able to opt for self-installation, which brings down your setup costs. Xfinity will send you lot a self-install kit for $fourteen.99 (though sometimes they run promotions where they're free) and say it takes about 2 hours to get your internet set up.

Ready to get started? Here's how to prepare up Xfinity internet using their cocky-install kit:

Setting up Xfinity Net with xFi Gateway

If you have Xfinity internet with an xFi Gateway modem/router, follow these steps to get set up up:

If you take a mobile phone:

Step i: Download the Xfinity xFi app for free in the iOS App Store or Android Google Play.

Stride ii: Follow the stride-past-step prompts in the app to install your xFi Gateway modem/router and set upwards your Xfinity home Wi-Fi network.

If you don't take a mobile phone:

Step 1: Connect the cables. Identify your xFi Gateway in a primal location near a cable wall outlet. Connect one cease of the coax cable to the Cable In/RF In port on your Gateway and the other stop to your cablevision wall outlet. Twist until they're finger tight.

Stride 2: Connect the ability. Plug the power string into the back of your Gateway and so into the electrical outlet. Wait until the Power, US/DS and Online lights finish flashing and are solid for one minute.

Stride three: Connect with Wi-Fi. Await for the two.four GHz and 5 GH Wi-Fi lights to start flashing. Once they're flashing, find the Network Name (SSID) and Password (Security Key) on the sticker on the side, back or bottom of your Gateway.

Tip: The proper name should be listed as either Habitation-XXXX or XFSETUP-XXXX.

Pace 4: Enable Wi-Fi on your devices. Access the Wi-Fi settings, select your Network Name (SSID) and enter your password (Security Key)

Tip: Windows users may be prompted to enter a Pivot instead which tin can be plant on a split up sticker on your Gateway.

Stride 5: Activate your service. Once you're continued, visit Xfinity's registration page and follow the prompts to verify your business relationship, activate your service and fix a new home network proper noun and password.

Once activation is consummate (your Gateway may reboot in the process), you're ready to first enjoying home Wi-Fi with your Xfinity cyberspace service.

Setting up Xfinity internet using your own modem and router

Xfinity gives you the option to use your own internet equipment instead of their Gateway. If yous choose to purchase your own Xfinity-compatible modem and router, follow the instructions that come up with your purchased equipment to get your internet service set.

Troubleshooting

If your connection isn't that strong

Place your xFi Gateway at to the lowest degree three feet from the ground and avoid cramped space. Yous'll want to place it in a fundamental location without walls or furniture blocking the indicate.

If an upshot is affecting multiple devices

First, check your apps and websites to make sure information technology'southward a network outcome, not a specific app or website issue. Visit the Xfinity Status Center Outage Map to check for local outages. Confirm that all cables are plugged in. Unplug your equipment, await a minute and plug it back in. If you're still having problems, contact Xfinity client service.

Frequently asked questions

Why can't I install my ain equipment?

For most addresses, yous'll take the option to either self-install or pay for professional person installation of your Xfinity internet service. Nevertheless, in that location are some cases that require professional installation, such as:

Xfinity service has never been set upwardly at your address before
The address has not had Xfinity service in more than a year
Installation is too complex or includes iv or more pieces of equipment

How exercise I change my Wi-Fi network name and password?

To change your Xfinity Wi-Fi network name and password, either login into your online account or download the Xfinity xFi app.

How do I restart my Xfinity Gateway?

There are three options for restarting your Xfinity Gateway:

Log into xfinity.com/myaccount. Scroll and select Manage Internet. Select Restart Modem. Select First Troubleshooting to brainstorm a reset.
Open up the Xfinity My Account app. Whorl and select Internet. Select your modem and then select Restart this device to beingness the process.
Manually restart your Gateway by unplugging the power cable, waiting a minute and plugging it dorsum in.

If y'all have whatever problems during cocky-installation, feel free to contact Xfinity customer service to get help or visit their support center online.

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